Privacy Policy

Privacy Policy

‘Make It Bournemouth’ is the public facing brand used by the Bournemouth Town Centre Business Improvement District (BID). The Bournemouth Town Centre BID knows that you care how information about you is used and shared. We will ensure the necessary steps are taken to protect user privacy. This notice describes our privacy statement. By visiting the Make It Bournemouth website, you are accepting the practices described in this Privacy Notice.

What personal information does Bournemouth Town Centre BID gather?
The information we learn from visitors to this site helps us personalise and continually improve your experience at Make It Bournemouth. Here are the types of information we gather.

We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information, but then you might not be able to receive the full service we offer. We use the information that you provide for such purposes as responding to your requests, customising future services for you, and communicating with you.

Automatic Information:
We receive and store certain types of information whenever you interact with us. Upon your first visit to the Make It Bournemouth website we may send a ‘cookie’ to your computer. A cookie is a file that identifies you as a unique user. Bournemouth Town Centre BID may use cookies to track user trends and patterns in order to better understand our user base and improve the quality of our service. Bournemouth Town Centre BID may also choose to use cookies to store user preferences. For instance, a cookie can tell us, ‘This is the same computer that visited the Make It Bournemouth website two days ago,’ but it cannot tell us your name or where you live. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent.

A number of companies offer utilities designed to help you visit websites anonymously. Although we will not be able to provide you with a personalised experience at Make It Bournemouth if we cannot recognise you, we want you to be aware that these tools exist.

Email Communications
To help us make emails more useful and interesting, we often receive a confirmation when you open email from Bournemouth Town Centre BID if your computer supports such capabilities. We respect the privacy of personal email accounts and we store your email addresses just as securely as other personal information. We will not send you unwanted email messages or junk mail, and your details will not be passed to any organisation that is unconnected to us for marketing purposes without your explicit permission. However, we may use email in response to enquiries you make about our services or service issues.

Disclosure and Information from other sources
For reasons such as improving personalisation of our service we might receive information about you from other sources and add it to our account information. We do use other companies (partner companies) to provide some of the services we advertise on this website. To enable them to do this, we may need to let them process your personal information. Our staff and those working for the partner companies have a responsibility to keep your information confidential and are only allowed to use it to offer products and services that you have requested.

Right of access to your information:
If you want to know exactly what personal information we hold on you, you can obtain it. If it transpires that the information held is inaccurate, we will make the necessary amendments and confirm to you that these have been made.

If you do not want us to disclose your information for marketing purposes please contact us via email or in writing to or Bournemouth Town Centre BID, First Floor, Burlington House, Burlington Arcade, St Peters Road, Bournemouth, BH1 2 HZ.

Promotional offers
Sometimes we may send offers to selected groups of our customers in partnership with other businesses. When we do this, we do not give that business your name and address.

Business transfers
As we continue to develop our business, we might sell or buy stores or assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the unlikely event that Make It Bournemouth, or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

Protection of Bournemouth Town Centre BID and others
We release personal information when we believe release is appropriate to comply with law; enforce or apply our Terms and Conditions and other agreements; or protect the rights, property, or safety of Bournemouth Town Centre BID, our users, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.

With your consent:
Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

Conditions of use, notices, and revisions:
If you choose to visit the Make It Bournemouth website your visit and any dispute over privacy is subject to this Notice and our Terms and Conditions including limitations on damages, arbitration of disputes, and application of the law of the Isle of Man. If you have any concern about privacy at Make It Bournemouth, please send us a thorough description and we will try to resolve it.

Our business changes constantly. This Notice will change also, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use. We may email periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes.

Who can I ask if I have additional questions? Feel free to contact us anytime and we’ll answer any additional questions you may have. You may write to us at or Bournemouth Town Centre BID, First Floor, Burlington House, Burlington Arcade, St Peters Road, Bournemouth, BH1 2HZ.